Your company has bought the Business Objects business intelligence solution. You have deployed at least part of this solution, but are experiencing issues that prevent your users from being able to exploit the Business Objects solution’s full functionality.This guide describes the tools and methods available to you when you need to troubleshoot performance or functional problems encountered while using your Business Objects system.
Contents of this SAP Business Objects business intelligence Deployment Diagnostic Tools Guide
Chapter 1 Troubleshooting Overview 13
You have an issue – what can you do about it? . . . . 15
A troubleshooting methodology . . . . 21
The troubleshooting toolset . 23
Chapter 2 Checking Installation and System Settings 27
Where to store the bomain.key file . . 29
Adding locale and connectivity environment variables to MyWebiEnv.sh . . 29
Testing the bomain.key file with wmainkey . 30
Checking your license files with wlicense . . 31
Checking Business Objects software with WICheckInstall . 32
Checking system settings with WICheckConfig . . . . 34
Installation and Configuration Tool log files . 36
Chapter 3 Monitoring Your Business Objects System 37
Monitoring the Business Objects system . . . 39
Monitoring general system availability with wping . . 40
Monitoring the cluster with wasfadm 44
Monitoring Business Objects log files with wsnmp . . 45
Monitoring Business Objects processes with WIMonProc . . 47
Monitoring core file generation with WIMonCore . . . 50
Chapter 4 Retrieving Information 55
Retrieving information about your system’s configuration with
WIGetPlatformInfo . . 57
Collecting essential system files with WIGetConfDmp . . . . 61
Facilitating tracing with WITraceCtl . 64
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